Shipping policy

Processing & Fulfillment

  • Orders are processed and shipped within 1-3 business days after payment is confirmed.
  • Custom or made-to-order items may require additional processing time, which will be noted in the product description.

Shipping Methods & Estimated Delivery Times

We use trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery. Estimated shipping times are as follows:

  • Standard Shipping (U.S.) – 3-7 business days
  • Expedited Shipping (U.S.) – 2-4 business days (if available at checkout)
  • International Shipping – 7-21 business days, depending on location and customs processing

Please note that delivery times are estimates and may be affected by carrier delays, holidays, or other unforeseen circumstances.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.
  • Free shipping may be available on select products or during promotional events—see product listings for details.

Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.
  • Please allow 24-48 hours for tracking updates to appear after your order has been shipped.

Lost, Stolen, or Delayed Shipments

  • We are not responsible for lost, stolen, or delayed packages once they are handed off to the shipping carrier.
  • If your package is delayed or missing, please contact the carrier directly using your tracking number.
  • If your package is marked as “delivered” but you haven’t received it, please check with neighbors, your local post office, or the carrier before reaching out to us.

Address Errors & Returned Packages

  • Please verify that your shipping address is correct at checkout.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If an order is returned due to an incorrect address, the customer is responsible for any additional shipping costs to reship the package.

International Shipping & Customs Fees

  • Customers outside the U.S. are responsible for any customs duties, taxes, or import fees imposed by their country.
  • Customs processing times may cause delays that are beyond our control.

Contact Us

If you have any questions about shipping, please contact us at info@praterprintlab.com or through our Contact Form